FAQ

Q. WHAT EXACTLY IS GRAPHIC DESIGN AND WHAT DOES IT INCLUDE?

Graphic design is a design process that combines both text and images or designs, in a way that is intended to communicate a specific message. PWGD uses this process to create logos, business cards, brochures, websites, and more for businesses to use as marketing tools.

Q. WHAT DO YOU CHARGE FOR YOUR GRAPHIC DESIGN SERVICES?

Fees are dependent on the nature of the project at hand. An initial consultation is held with the client to determine the scope of their need and complexity of their project. Based upon this assessment, a customized quote is given to the client for approval. PWGD prides itself on working with its clients to provide a fair charge and quality workmanship.

Q. HOW DOES YOUR LOGO DESIGN PROCESS WORK?

During the initial client consultation, we start by discussing the client's own ideas, their target market, and planned uses for the logo. Sometimes, the client already has a design concept in mind. Other times, they have no idea what they want. In any event, PWGD works with our clients and makes sure we have collected enough information from them before we begin work.
Three initial design proofs are provided for review. All logo design packages come with three revisions at no additional cost. On the fourth revision and thereafter, a $25 charge will be applied.

Q. IS THE ARTWORK OUR PROPERTY ONCE PAID FOR?

For logo and general graphic design projects, yes. Once final payment has been made, all digital files are the clients to own. PWGD reserves the right to use all creative designs made for its marketing purposes.

Q. HOW WILL I RECEIVE MY DESIGN PROJECT ONCE IT IS FINISHED?

Any/all digital files of your project will be emailed or delivered via Dropbox once final payment has been received. You can also receive files in a number of requested formats (i.e. JPG, PNG, EPS, etc.)

Q. HOW DO I CHECK ON THE PROGRESS OF MY PROJECT DURING DESIGN PROCESS?

At PWGD, we believe in staying in touch with the client at every phase of work. After the initial retainer is paid, within 7 working days, we will call/email you to update status of your project. Thereafter, depending on the project, we will contact you at the midpoint and ending stages. If there are delays, we will be sure to notify you. At the completion of reviewable work, it will be immediately sent to the client for approval or revision.

Q. WHAT IS THE CLIENT'S INVOLVEMENT IN THE DESIGN PROCESS?

You, our client, are the most important part in the journey! We want to hear your ideas and suggestions. We'll ask for your input on color, shapes, styles, etc. We'll update an older logo that you still want to use and just freshen up. Clients can include personalized images for their websites. We want you to be happy with the finished project which we create together!

Q. WHAT IS YOUR PAYMENT PROCESS?

Upon service agreement, the client pays an initial retainer that goes toward the final project cost (50% of total cost). Upon project completion, the remainder of cost will be immediately due. If the client needs help in spreading payment over a longer period of time, installment plans are available.